IKO Software :: business management software and services

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	QUESTION: What are the server requirements to run Issue Tracker?
	ANSWER: Issue Tracker has the following requirements: Web Application Server: Recommended: Microsoft Windows Server 2003 Microsoft Windows Server 2000 Microsoft Internet Information Services (IIS) Microsoft .NET 2.0 Framework Database Server: Microsoft SQL Server 2005 or later (configured with Sql Server Authentication or Mixed Mode Authentication). The application will *not* work on SQL Server 2000. SMTP server is recomended to provide e-mail notification.
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	QUESTION: What are the client requirements?
	ANSWER: Currently Issue Tracker works on IE 6.0 or later and Mozilla FireFox 2.0 or later.
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	QUESTION: What folder permissions are required for Issue Tracker?
	ANSWER: Issue Tracker requires the "Modify" permission to be granted for either the "Network Service" account (Windows Server, Windows Vista) or the "ASPNET" account (Windows XP) on the Upl folder. If the permission is not granted you will see permission errors, for example, when attempting to upload an attached file.
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	QUESTION: I am a solutions provider, reseller, or application hoster; can I offer Issue Tracker to my customers?
	ANSWER: Yes, we have a robust partner program designed to help our partners grow their business. If you would like more information about our partner program, please email us at partners@IKOSoftware.com.
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