Installation Process

View Installation Video



The installation process sets up the Issue Tracker for operation of the Web site on IIS. This sets up and configures a virtual directory, sets directory permissions and gets the application ready for execution.

This section covers installation process.
Before getting started please make sure that IIS is installed and ASP.NET 2.0 registered on your Web server.




To run the Issue Tracker you will need the following:
  1. .NET Framework 2.0
  2. IIS 5 or later with a Web Server up and running before installation.
  3. SQL Server 2005 or later (The application will not work on SQL Server 2000)




Licence Agreement
Read and accept the licence agreement.
SMTP Server and optional login info
This is the mail server IP address or domain name that's used for email confirmations and administrative alerts. Make sure the server you choose is valid for your Web Server and supports relaying for your server's IP address or domain. The username and password are optionally available to let you access mail servers that require authentication.
You can later change SMTP server settings in web.config file:
<add key="EMailFrom"
value="TheIssueTracker2@IKOSoftware.com" />
[..........] 
<mailSettings>
  <smtp>
    <network host="smtp.mail.com" port="25" 
        password="" userName="" />
  </smtp>      
</mailSettings>


SQL Server Settings


Before you begin make sure that you have the following rights and permissions set up for your Sql Server:
  • Server configured with Sql Server Authentication or Mixed Mode Authentication
  • Access to an Administration account with access to the Master database to create a new database

Database Server: This can be the local machine (local) or an IPAddress or NetBios name.

Username and Password: The name of a SQL Server security account that has rights to create a database. In order to create the database an adminstrative SQL Server account is required. This can be the sa account or any other admin account that has access to the master database and can create new databases.
If you are using Windows Authentication, leave the Username and Password blank.

Database to create: This is the name of the database to create. IMPORTANT! Make sure the name of th database is unique on the server!





Enter the application virtual directory.

After this step the setup application will install the files and database.
The average installation time is about 5 minutes.